Contact us

How do I make my nickname to be the display name?

Please go to the top right corner where it says “Howdy <username>“. Click “Edit my profile” and go down the page where it says “Display name publicly as”. Click on the drop down menu to choose the name you want to appear on the website.

Why is my comment in moderation?

There are couple of reasons your comment can be in moderation.

– If this is your first comment, then it has to be approved for you to post comments in the future. For new people, we would like them to first get used to the community here before actively participating in the discussions. Your first comment will be approved in 2 – 3 hours. If not please send an email to the admin reminding us that you are waiting on your comment to be approved.

– Sometimes the spam filter will mark the comment for moderation if it has unacceptable language or if there are too many html links.

Why is my account showing pending for verification? I have already paid for the subscription?

The website needs to verify that you typed in the right email address and you are getting emails from BioPub. If you didn’t get the email yet, please check the spam folder. If you don’t find it there as well, please let us know, we will resend it. Please make sure you don’t have any typos in the email that you registered with.

I just completed account verification and paid for the membership, why am I still awaiting approval?

To prevent unwanted people to sign-up for our website, we have a manual approval setup for the members. Your membership will be approved with in 24 hrs. Looking forward to having you with us.